What is a LiveOn Digital Event?

A LiveOn Digital Event is the online equivalent of a Physical Event, as you can enjoy online all of its content. The LiveOn platform allows you to take part in sessions which are held live, to visit sponsors booths and to converse live with researchers in real time.

How can I sign up for the European Researchers' Night?

To attend and take part in the proceedings of the European Researchers' Night as a participant or researcher, you will have to follow the procedure established by the respective event organizer.

You can register through the conference Lobby by selecting “Login” (upper right area in the “Lobby” section) and then choose to “Register as Individual” or "Register as School Class". These statements are automatically forwarded to the organizer, from whom you will receive an update on the progress of your registration and participation process, including its potential cost.

You will receive information about the progress of your registration and participation process. Note that for any questions, you can contact Mr. Ioannis Boronikolos via email or via phone call 210 998 4881 or with Mrs. Stavroula Pollatou via email or via phone 210 998 4883.

I am at the Lobby. How do I register to the European Researchers' Night?

There is a “Login” button in the upper right-hand corner of your screen. By pressing it, you will be redirected to a special screen where you must press on “Register as Individual” or "Register as School Class"”. 

Here you may sign up for the European Reseracher's Night you want to attend by filling your personal details. Of these details, those marked with (*) are mandatory. 

To complete your registration, you must tick the boxes and consent to the mandatory GDPR requirements.

Username is automatically defined as the e-mail you sign up with. This email can not be changed after registration. As a password, you specify what you want during the registration process in the "Password" field (you confirm in the "Confirm Password" field). Note that your password is unique, only you know it, and you can change it at any time only via the password change process that you will find on the same screen.

Once your application has been processed, according to the organiser’s procedure (including checks of your details), you will receive information about the progress of your registration and participation process. Note that for any questions, you can contact Mr. Ioannis Boronikolos via email or via phone call 210 998 4881 or with Mrs. Stavroula Pollatou via email or via phone 210 998 4883.

What information does the participant’s e-card contain at the European Researchers' Night?

Your participant e-card, which is your «business card» for the entire duration of the Night of the Researcher, contains all the details listed below, as you provided them when you registered, or which you have provided and corrected them after logging in.

These details will be available to the organizer of the event. 

How do I update my participant’s e-card at the European Researchers' Night?

You will find your personal participant’s e-card after you log in to LiveOn, in the upper right-hand corner of the menu, at the place where you see your name and photo (if you have added one after registration). To update your e-card, select “Profile” and you will be redirected to a separate screen showing you all the e-card details you can add and/or change.

Note that you cannot change the e-mail address you initially used for your registration to the event. This is the e-mail where you will receive all platform notifications, related to your participation to the event and your navigation at the LiveOn platform. Note also that you cannot add a photo to your e-card directly from your device camera (PC, mobile phone, etc.), and you can only upload a digital photo stored in your device, of a minimum size of 100X100 pixels.

When you are done with your corrections, you must “Save” your profile and “Return to the Lobby”. If you press “Return to the Lobby” without Saving, any additions or changes you have made will be lost.

I'm at the Lobby. How do I enter the European Researchers' Night?

In the upper right corner of your screen, there is the "Login" button. Pressing it will take you to a special screen where you will have to enter the username (which is the email you stated during your registration) & the password that the organizer has confirmed to you after your registration. Then press the "Login" button to complete your Login process.

Note that now the Login button has been replaced by your Profile button: your photo (if you submitted one during the registration process) and your first name. This means you are already logged in and may start browsing the European Researchers' Night areas. Please note that the ERN will become available at the 24th of September 2021 and no earlier than that.

I forgot my username and password, what can I do?

The username is the email you registered when you signed up. If you have forgotten it, contact Mr. Ioannis Boronikolos via email or via phone call 210 998 4881 or with Mrs. Stavroula Pollatou via email or via phone 210 998 4883.

If you forgot your password, during the Login process you will have to click on "I forgot my password". On the screen to be displayed, you should on the tab "step 1. Confirm your email" enter the email you entered when you registered and then press the "Send Password Reset Link" button. This process is completed with the appearance of the message " We have e-mailed your password reset link! ".

The password reset message is sent automatically, however it may take some time to receive it from your mail server and forward it to your account mailbox, so we recommend that you check your email account regularly. If you do not find the above password reset message, repeat the above procedure.

When you receive the e-mail with the Password Reset Link, click on this "Reset Password" button. On the screen that will appear, enter your new password twice: once in the "New password" field and another in the "Confirm new password " field. Then click on the "Change Password" button to complete the password change process and return to the Login screen and sign in to this LiveOn Digital Event.

How do I change the language of the menus?

The organizer of the European Researchers' Night you will be attending may have set LiveOn menus and general texts in the various venues of the event to be available in two or more languages. In this case, the language selection button will appear in the menu area, with the flag and the name of the language selected by the organizer by default.

You can select another language by clicking on the language button that appears in the navigation menu area at the top of the screen. By clicking on this button, you will see and select the display language you want.

With this procedure, you can change the display language of the app as often as you want. Note that this process does not affect the language in which the organizer has entered the texts related to his event (e.g. topics and descriptions of speeches and discussions, corporate descriptions in the sponsors booths, etc.), which will appear in that language regardless of which language the application appears in, as well as your personal information (e-card) which will appear in the language in which you have entered them.

How can I watch the live stream of the European Night of the Researcher?

To watch the live stream of the European Researchers' Night as a participant enter the 'Auditorium". 

How can I attend the Stage at a LiveOn Digital Event while utilizing the rest of the app's features?

When you attend the European Researchers' Night  you can make good use of the rest of the app’s individual features at the same time (e.g. the stage with the live stream of an event and browse the e-booths of the reserachers), you will have to right-click on the respective button on the navigation bar while at the European Researchers' Night URL, in order to open a separate window on your browser for each individual area.

How will I be notified about a Session in the European Researchers' Night?

Once you log in, navigate to the “Program” area which you can find on the Billboard of the Reception or in the "Quick Menu" on the upper left of the page. There you will find the complete list of the various event sessions, with speeches and panel discussions.

Before a particular session starts, by pressing the “Notify Me” button, you register to receive an automatic e-mail notification by e-mail 10 minutes before the session starts. By pressing the “Add to Calendar” button, you also have the option of adding each session separately to your Calendar (Apple, Google [online], Office 365 [online], Outlook, Outlook [online], Yahoo [online]), in order to receive a Calendar Reminder once you set it up.

How can I visit a researcher’s e-booth in the European Researchers' Night?

After logging in, you visit the “Exhibition Hall” or "Poster Hall" area. After entering one of these Halls you can choose the View Mode you prefer to view the e-booths and by clicking to the booth you prefer this will appear. Once at the e-booth page, you can find the researcher’s short profile, a presentation video or photo and communicate with representatives from the research team. 

How can I contact the research team's representatives in their e-booth?

Once the e-booth is staffed with at least one research team representative, you will also have the option to leave your contact details there (select “Keep my details” button) or message (select the “Chat” button) and video call (select the “Video call” button) the first available representative. 

What informational material can I find in the researcher's e-booth?

You may select and download to your computer any of the digital files the researcher has made available his/her e-booth, entitled “Information about the company and its activities”, or browse their selected web pages through the links posted there. In this later case, a separate browser window will automatically pop-up, to allow you to browse these pages while staying connected to the main event. Note though that, in case of a long inactivity with the main event, you may be asked to log in again upon returning to it. 

What do I do if I have a question about browsing the European Night of the Researcher?

If you have questions about browsing through the European Researchers' Night, you can look for an answer under the Helpdesk menu. This is the menu you are currently in. Today, you will find the basic information you need for your browsing. We will gradually add more answers to questions you submit, once we evaluate them, in order to improve your online experience with LiveOn. 

If you can't find the question you want or if the answer does not sufficiently address your question, please contact you can contact Mr. Ioannis Boronikolos via email or via phone call 210 998 4881 or with Mrs. Stavroula Pollatou via email or via phone 210 998 4883.

How are the personal data I provide for my participation at the European Night of the Researcher protected?

The LiveOn platform and its owner Company ethosMEDIA collect and process only your personal data that relate to the event you wish to attend, your role in it and your overall browsing experience through the event platform. The detailed Data Protection Privacy Policy is attached.

Technical specifications for navigating the platform.

In order for someone to connect to the platform and use it to its full extent (networking buttons, video calls, etc.) some ports of your firewall need to be open:

80 TCP 
443 TCP 
4443 TCP 
10000 UDP

We recommend browsing the platform through the latest version of Google Chrome, Mozilla Firefox or Microsoft Edge. The platform does not support Internet Explorer.

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